Grievance Redressal

We value your trust and take every complaint seriously. If you are unhappy with any product, service or interaction with FinMighty, here's how we resolve it.

Step 1 — Reach Out to Us

Write to our Grievance Officer at info@finmighty.com or call +91 12345 67890 (Mon – Sat, 9:30 AM – 7:00 PM) with your name, contact details and a description of the issue.

Step 2 — Acknowledgement

We will acknowledge your complaint within 2 working days and share an expected timeline for resolution.

Step 3 — Resolution

Most grievances are resolved within 7-10 working days. Complex matters involving a partner bank, NBFC, AMC or insurer may take longer, and we will keep you updated on the progress.

Step 4 — Escalation

If you are not satisfied with the resolution, you may escalate the matter in writing to our Head Office at 69-74, 77, S.K. Tower, Third Floor, Gator Rd, near NWR Headquarter, Mata Colony, Chandrakala Colony, Malviya Nagar, Jaipur, Rajasthan 302017, marked "Attention: Grievance Escalation".

You may also use our Contact page to send us your query directly.